Contact Dastak

Get help with an order, your store, a delivery or your account.

Email customer service

Include your Dastak order or support-ticket number, if you have one, and a short description of the problem. Email opens your mail app; you choose when to send it.

Never include a password, OTP, PIN, full card number or CVV. We have not published guaranteed response hours.

Write an email

Chat with Dastak Dost

Use automated help for shopping, selling, cancellation and delivery questions. Sign in for your order status or to create a ticket for the Dastak team. Creating a ticket does not mean a person is currently online.

Open support chat

Check your orders and support-ticket updates

Privacy and account deletion

Read our privacy policy or request account and associated data deletion. If you cannot sign in, email a deletion request from your account email. Support will verify ownership and explain any retained records.

اردو میں مدد

اپنے آرڈر، دکان یا اکاؤنٹ کے مسئلے کی تفصیل اردو میں بھی ای میل کر سکتے ہیں۔ آرڈر یا ٹکٹ نمبر شامل کریں۔ پاس ورڈ، او ٹی پی یا کارڈ کی خفیہ معلومات نہ بھیجیں۔